gin rummy

gin rummy App support

Contact
+91 0396497430

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The gin rummy:

Q1: How to log in after installing the gin rummy?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. Once verified, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you receive a weak signal, wait until it strengthens before proceeding with sending the OTP. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The gin rummy:

Q1: What is the minimum withdrawal amount in the gin rummy?

In this app, users can withdraw a minimum of Rs. 100, which is relatively higher compared to other apps. Withdrawals are limited to the earnings from gaming, excluding bonus rewards. The earned gaming rewards can be withdrawn, but bonus collected cannot.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information. Having all these details up-to-date is necessary for a smooth experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow users to complete the process in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution. This delay is an exception to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used for gaming purposes, not for withdrawals. Any winnings from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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